Pasta de Waraku (revisited)

After our haircut, we went over to Pasta de Waraku for dinner since it was on the same level and we were quite lazy to walk (very hungry ma..). Giving it another try after my adventurous and not-so-successful first visit. Decided to stick to something more conservative this time. i.e. the dish with the biggest picture. haha... The first dish and the first pic on the whole menu... it should say something about it right? i certainly hope so!

Wafu (和风) Spaghetti ala Vongole

The taste is not bad. But there were bits of sand / shell in the dish. I was only mentioning it to the waiter when he was going his rounds getting feedback. I didn't expect the assistant manager to pop by after that, apologising profusely and offering a change of dish. As i was already half-way done, i didn't want to have a new dish but seeing how sincere and anxious she was, i requested for a dessert instead! hehe.

We were offered the Tiramisu Parfait. The tiramisu, which was the slice of cake on top of the ice-cream was very cheesy, which makes it kind of odd given the fact that it was supposed to be tiramisu. But then since it was complimentary, anything goes!

Even though the food might not be super duper delicious, i'm very impressed by their service. Generally, i like waraku's service. I remembered the first time i ate at the cuppage outlet, i was offered (without saying or asking) an appetiser and drinks for all when my food came late. We were also given an "apology" voucher which entitled us to a $4 discount off our next meal. Sad to say, i had never experienced such service in local restaurants. i think they are trying to formulate the Japanese way of culture in their restaurant which i like. Customer service should be like this! But of course, we should be gracious in accepting good service as well and not try to exploit it as some kiasu Singaporeans do! Oh how i miss Japan!