**Warning! Ranting SP ahead!**
You must be wondering what am i doing on a Friday afternoon writing post after post. Well, i'm waiting for the bloody people to install my new modem today. You see, i had recontracted my broadband service recently and they are supposed to come this afternoon to install the new modem. Or so i thought! As Singnet tries to cut cost by giving no confirmation calls, i have to take their word that they ARE going to come today. But as the clock ticks, i am getting frustrated at having to waste my previous leave waiting! Imagine no calls no nothing and i am just plain WAITING! ARGH! so i finally decided to check with the service hotline. OMG! i found out that actually they are just DELIVERING my modem and not installing it as i thought all along! And i wasted 10-15 minutes of my life arguing with the &^%$# customer service officer who insisted that i did not click on the option for installation. i repeat, THERE IS NO SUCH OPTION AT ALL when i recontracted! WHAT THE H*CK! Not that i really want the installation, i can jolly well install it myself! But if he had bothered offering to help me check if they could slot in an installation for me, it would have made a difference! That is what i would call Service! Instead, he had the audacity to say that he do not wish to argue with me! Why do they even bother having a service hotline? Everything is just no-nonsense, go-by-the-book, inflexible, no-bending the rules. Just have an automated answering machine will do. i really wasted my time talking to a person who does not even know the difference between registered and normal mail! Singnet service sucks big time! Oops. Correction. What service?! i rather talk to the wall!
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Ok. Enough ranting for today! haiz... spoil my princessy image.. :p off to do some demure stuff! my patchwork homework!!
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The modem finally reached at 1750hrs. 10minutes before the deadline. -_-"
You must be wondering what am i doing on a Friday afternoon writing post after post. Well, i'm waiting for the bloody people to install my new modem today. You see, i had recontracted my broadband service recently and they are supposed to come this afternoon to install the new modem. Or so i thought! As Singnet tries to cut cost by giving no confirmation calls, i have to take their word that they ARE going to come today. But as the clock ticks, i am getting frustrated at having to waste my previous leave waiting! Imagine no calls no nothing and i am just plain WAITING! ARGH! so i finally decided to check with the service hotline. OMG! i found out that actually they are just DELIVERING my modem and not installing it as i thought all along! And i wasted 10-15 minutes of my life arguing with the &^%$# customer service officer who insisted that i did not click on the option for installation. i repeat, THERE IS NO SUCH OPTION AT ALL when i recontracted! WHAT THE H*CK! Not that i really want the installation, i can jolly well install it myself! But if he had bothered offering to help me check if they could slot in an installation for me, it would have made a difference! That is what i would call Service! Instead, he had the audacity to say that he do not wish to argue with me! Why do they even bother having a service hotline? Everything is just no-nonsense, go-by-the-book, inflexible, no-bending the rules. Just have an automated answering machine will do. i really wasted my time talking to a person who does not even know the difference between registered and normal mail! Singnet service sucks big time! Oops. Correction. What service?! i rather talk to the wall!
******
Ok. Enough ranting for today! haiz... spoil my princessy image.. :p off to do some demure stuff! my patchwork homework!!
******
The modem finally reached at 1750hrs. 10minutes before the deadline. -_-"
